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We remotely support

the effectiveness of your company’s performance

Remote solutions to increase process efficiency and employee effectiveness.
accelerate-onboarding

Accelerated onboarding

of new employees

Reduced costs of employee turnover.
profile-knowladge

Providing tailored knowledge

whenever it is needed

Reduced costs of training and training leaves.
accelerate-work

Accelerated pace of work

and monitoring of employee efficiency

Optimised labour costs and reduced costs of handling complaints.
reduce-time

Reduced time of adapting

to changes in processes and systems

Reduced costs of change implementation.
we-support

Optimised processes

and benchmark management

Savings generated from identification of bottlenecks and waste in processes.

About

Who we are

Meet our start-up.

The Idea

Learn what problems we solve.

Why Tutorial Online

See what value we bring to your business.

Solution

Tutorial Help

A virtual assistant will guide you through the process in the application you use.

Tutorial Performance

The virtual efficiency monitor provides real data on the efficiency of processes and employee activity in the systems.

Tutorial Designer

A user-friendly administration module allowing for easy process modelling and quick updating together with content management features.

Use Cases

Operations

Contact Center

Customers

Insurance​
Banking
New Media

Tutorial Online

Relationships with our partners, understanding, and a common goal are the basis of our implementation.
Krzysztof-Synowiec

"We are a young company that has decided to introduce a new solution in the area of support and knowledge transfer in large organisations to the Polish market - definitely more effective than the traditional methods currently applied. Of course, it was the idea that came first - the company was established later. We originate from IT training and application testing support sector and HR and business transformation in large corporations. Eventually, it is about IT systems which thousands of users work with on a daily basis, with various level of user skills."

Krzysztof Synowiec
CEO, Founder
Krzysztof-Synowiec

"Our solution is particularly applicable to the process of knowledge transfer during onboarding, when implementation new systems or supporting the introduction of changes in the existing application - especially those frequent ones. Tutorial Online, which is also a solution from the Customer Experience area, provides user support and through effective knowledge transfer also significantly improves the customer satisfaction index at the User Interface service level, building a positive perception of the product and the brand."

Krzysztof Synowiec
CEO, founder
Krzysztof-Synowiec

"The dynamics of technology development implies the need to continuously provide users with the skills to operate IT systems and knowledge about the changes implemented therein. Traditional educational methods such as classroom training, e-learning, webinars, manuals, are not flexible enough in relation to the number and pace of changes. Seeing gaps in the effectiveness of the solutions used to support and train users of IT systems, we began to think about how to change the way in which knowledge is delivered so that it is as user-friendly as possible, does not require interruption of work and responds to their needs the best way possible."

Krzysztof Synowiec
CEO, founder

Resources

Media

Watch our clips and promotional materials.

Pressroom

See what they write about us.

Knowledge resources

Learn more about new educational technologies.

Technical Documentation

Check the technical specifications of Tutorial Online.

Request a demo